Delete my account
Request removal of account access and connected data that InviMood is not legally required to retain.
Prepare requestYOUR DATA, YOUR RIGHTS
Making a request should not be complicated.
Choose the request that fits. A pre-addressed email to support@invimood.com will open with the minimum details needed to begin, without asking for passwords or IDs in the first message.
Remove a guest response
If you replied without an account, include the invitation link and reply name so we can locate it.
Prepare requestAccess, correct, or object
Request access, correction, cancellation, objection, or withdrawal of consent where applicable.
Prepare requestGet a copy
Ask for a reasonably portable copy of data connected to a verified account or guest response.
Prepare requestHOW IT WORKS
Verification without over-collection.
We normally verify through the account email or invitation details. If a request needs more proof, we ask only for what is necessary and explain why.
MEXICO RESPONSE TIMES20 days + 15 days
We communicate the determination within 20 days and, when granted, make it effective within the following 15 days, subject to extensions allowed by law.
What is deleted
When account deletion applies, we remove access and delete or disconnect the profile, invitations, replies, and associated activity that is no longer needed.
Deleting an invitation from the dashboard archives it so monthly usage stays accurate; it is not the same as a complete account-deletion request.
What may be retained
Limited payment, refund, tax, fraud, security, or dispute records may be retained when legally required or needed to document a transaction or defend a claim. They are not used to keep operating the deleted account.
Stripe may also retain transaction information under its own obligations. The Privacy Notice explains providers and purposes.
Active subscriptions
If the account has Pro, the request should say whether future renewals should also be canceled. Data deletion does not automatically replace a refund request; the Refund Policy still applies.